I shared previously the summary of the key points I learned from the readings assigned in the first half of the semester. Here is what I learned in the second half
- Librarians are bound by law, ethics, and responsibilities to users. They must comply with the law of the land, but also work with consideration of the ethics of librarianship. It is essential that librarians evaluate their own beliefs and biases and how they may impact their interactions with users.
- In order to be prepared to handle challenging situations where the appropriate course of action may be unclear, libraries need to develop and maintain thorough policies guidelines (Luo, 2016). Policies should be readily available and updated as necessary. Additionally librarians and library staff should receive specific training regarding ethics and library policies. This will help to ensure that all library staff understand and are prepared to uphold the library policies. If a librarian is faced with an ethical dilemma and is not prepared with knowledge of the law and policy they could take an action that causes harm to themselves, the patron, the library, and the community.
- When developing a collection and selecting resources it is important for librarians to be aware of the range of options available to them.
- Participating in consortia, interlibrary loan programs, and subscription services can help libraries expand their available resources. These programs all have pros (larger selection, speed of access) and cons (costs, management), but they all have the potential to greatly enhance a collection/library services.
- Before making decisions regarding collection development options and budget libraries need to analyze their data and consult with stakeholders.
- Kelly and O’Gara (2018) recommend that collections be assessed based on the specific goals and challenges of the institution in question. Instead of merely looking at circulation statistics and how many resources are in the collection it is necessary to ask why an assessment is being done and what decisions will be made based on the results and determine what information will be needed how it will be collected. When collections are appropriately evaluated librarians and stakeholders are better able to make decisions that will be the greatest benefit library users.
- Instruction is an important service offered by libraries. What is being taught will vary widely based on the type of library, the patron population, and the goals of the institution.
- In order to provide effective and meaningful instruction it is necessary to understand the needs of the patron population and what factors impact their ability to participate in instruction (Holliday, 2016). Accessibility is something that must not be overlooked when planning instruction. Accessibility includes, but is not limited to, physical needs/limitations of participants, transportation, technology availability/reliability, and scheduling. Horace Mann called education the great equalizer, but for that to be true everyone must have equal access.
- Libraries must actively promote themselves and their services to engage the community.
- The most incredible library in the world is worth nothing if no one uses it. Libraries provide a plethora of services to patrons, but oftentimes patrons are unaware of these services or their benefits. The consequences of not promoting library services extend beyond the fact that potential users are missing out on valuable resources. The unawareness of the true value of the library has led to some claiming that libraries are obsolete and should be shut down. Albert (2017) explains that libraries need to communicate their value “in a way that is impactful, feels good to the stakeholder, and invokes a mutually beneficial relationship” (p. 247).
References
Albert, A. B. (2017). Building brand love and gaining the advocacy you crave by communicating your library’s value. Journal of Library & Information Services in Distance Learning, 11(1 -2), 237-250.
Holliday, W. (2016). Instruction. In L. C. Smith & M. A. Wong (Eds.), Reference and information services: An introduction (5th ed., pp. 98-137). Santa Barbara, CA: Libraries Unlimited.
Kelly, M., & O’Gara, G. (2018). Collections assessment: Developing sustainable programs and projects. The Serials Librarian, 74(1-4), 19-29.
Luo, L. (2016). Ethical issues in reference: An in-depth view from the librarians’ perspective. Reference & User Services Quarterly, 55(3), 189-198.